White Paper | Where AI pays for itself in healthcare workforce

The national registered nurse (RN) turnover rate1 climbed to 17.6% in 2026, with 61% of nursing leaders citing burnout as their top challenge. As workforce costs rise and stability becomes an enterprise risk, health systems must find ways to retain people and free their time for work that matters. With Infor™, rethink how your workforce operates. Our artificial intelligence is built into the workflows your managers and frontline teams already use, drawing on the data already in your systems, so the value shows up where decisions are made.
�Labor forecasting
Predict census-driven staffing needs by unit and shift with AI-generated insights and recommendations to help managers act before shortages occur.
�Open shift automation
Detect coverage gaps and automatically offer open shifts to eligible staff via SMS, push notification, or shift billboard, filling shifts in minutes, not hours.
Where AI pays for itself in healthcare workforce management Use your existing data to build smarter schedules, retain your people, and protect continuity of care
Take the stress out of scheduling and shift coverage Infor Industry AI forecasts demand, builds schedules, and fills open shifts, taking the slow, manual work off your managers to give them back hours for their teams.
1 �NSI Nursing Solutions, Inc. (2026). 2026 NSI national health care retention & RN staffing report. https://www.nsinursingsolutions.com/documents/library/nsi_national_health_care_retention_report.pdf
Match staffing to expected patient flow
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https://www.nsinursingsolutions.com/documents/library/nsi_national_health_care_retention_report.pdf
�Self-service scheduling
Give staff greater flexibility and control with self-scheduling tools that let them build schedules, swap shifts, bid on open shifts, and request time off from their phones.
�Balanced patient assignments
Measure each patient workload from electronic medical record (EMR) documentation and match nurse skills to patient care requirements, so the load is shared fairly, and the right care is available.
�Employee churn prediction
Identify the clinicians and frontline staff at risk of leaving with explainable signals that managers can act on before disengagement turns into resignation.
�Central staffing
Give enterprise staffing offices a cross-facility decision-support layer, predicting needs in advance and routing float staff to the greatest need at the lowest cost.
Get ahead of burnout before you lose your best people Burnout builds long before anyone resigns, as heavy workloads pile up and early warning signs go unseen. Infor Industry AI surfaces the strain early, so leaders can rebalance the load and step in before the people they count on decide to leave.
Match staffing to the care your patients need The right number of staff is not always the right mix of skills for the patients on the floor. Infor Industry AI aligns assignments with patient acuity and balances staffing across facilities, so care is covered without leaning on premium labor to fill the gap.
View coverage across every unit
See and manage every open shift
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Brochure Where AI pays for itself in healthcare workforce management
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About Infor Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 67,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
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Hospitals spent more than $1 trillion US in 2025 paying healthcare workers, with workforce costs rising 5.6% year over year2. With AI built into your existing workflows, you can start to bring that value back. Each automation gives back hours. Each prediction prevents a problem. Each insight shifts a decision. Together, they streamline operations, reduce burnout, and let your nurse managers and frontline teams focus on the patient care that defines your organization.
Reclaim the value already in your workforce
2 �American Hospital Association. (2026). Costs of caring: Challenges facing America’s hospitals as they care for patients in 2026. https://www.aha.org/system/files/media/file/2026/03/Costs-of-Caring-2026.pdf
Brochure Where AI pays for itself in healthcare workforce management
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